WhatsApp says it shares limited data with Facebook, claims it is not used for commercial purpose

Popular chat app WhatsApp has long been working on its Payment service. The service was to roll out this month but the company has deferred the launch due to the ongoing Facebook-Cambridge Analytica data scandal. Payments service is currently in beta version and its users are concerned how much of their data is being shared with Facebook and how is the social media using it which is why WhatsApp has put up a clarification on its website.

The chat app with over 1 billion userbase has claimed that it shares only limited data with its parent company Facebook. “Facebook does not use WhatsApp payment information for commercial purposes, it simply helps pass the necessary payment information to the bank partner and NPCI. In some cases, we may share limited data to help provide customer support to you or keep payments safe and secure,” says the chat app.

The chat app further claims that Facebook does not use WhatsApp payment information for commercial purposes. “… it(Facebook) simply helps pass the necessary payment information to the bank partner and NPCI. In some cases, we may share limited data to help provide customer support to you or keep payments safe and secure .”

“Facebook processes UPI (Unified Payments Interface) transaction data as a service provider for WhatsApp, and does not use WhatsApp payments transaction data for commercial purposes,” a WhatsApp spokesperson told PTI.
The Ministry of Electronics and IT has written to National Payment Corporation of India to verify compliance around WhatsApp payment and check if WhatsApp is sharing data with its parent firm Facebook to which WhatsApp has put up a clarification on its website.

The IT ministry has expressed concern around data safety Facebook users in India following data leak from its platform to Cambridge Analytica. The ministry on June 7 again issued to Facebook seeking explanation on reports that it shared information of users with mobile device makers.

WhatsApp claimed that it also does not store any sensitive payment information such as one-time password send for the transaction, account number or full debit card details.

WhatsApp has partnered with UPI to launch an in-app payment service on its platform. Currently, the feature is beta version.

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